The Awardco Resource Center is your go-to hub for comprehensive support. Our resource center is designed to assist you in finding the answers you’re looking for regarding platform navigation, recognition programs, surveys, and order management. Click the question mark icon in the bottom right corner of the screen to get started!
Note: The resources you see in the center are based on our full suite of tools. Depending on your organization's specific setup, some features mentioned (such as certain award networks or survey types) may not be active on your platform.
Search Help Articles
This section allows you to seamlessly access our extensive knowledge base without having to leave the platform. Use the search bar to discover insightful articles tailored to your context—whether you are looking for tips on sending a recognition, participating in a survey, or checking your point balance. These articles provide just-in-time solutions to potential obstacles. Click the icon to the right of an article title to view an enlarged version.
FAQs
Uncover answers to common questions and concerns within the FAQs section. Find clarity on platform navigation, recognition and survey programs, and order management. Simply click an FAQ question to view a helpful tool tip or a short instructional video.
Support
Need personalized assistance? Our Support section is your gateway to quick and efficient resolutions. Connect with our support team through the integrated chat feature for real-time assistance. Whether you have questions about your recent recognition or need help accessing a survey, our team is ready to help.
If you have any questions, please contact our Awardco Support Team.