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Redeeming Points for Virtual Prepaid Cards

Updated

This article explains how to redeem your points for a Virtual Prepaid Card. If you’ve already redeemed points and need help activating your card, see the Activating Your Virtual Prepaid Card support article.

Important Notes:

  • The Virtual Prepaid Card option may not be available for your company. If you don't see "Virtual Prepaid Cards" in the "Spend Points" dropdown menu, this redemption method is not currently offered to you.

  • While your screen's appearance (logo and color scheme) might differ from the examples shown, ensure your name is visible in the top right corner to proceed with ordering.

  • When entering the desired value, please note the minimum and maximum redemption amounts indicated below the text field. If you wish to redeem an amount exceeding the maximum, you will need to request multiple cards.

  • The example screenshots might display Mastercard and United States Dollars. Your actual screen will show the available card company (Mastercard or Visa) and currency applicable to your country.

Steps to Redeem a Virtual Prepaid Card

  1. Sign in to your company's Awardco platform.

  2. On the homepage, select “Marketplace” from the left navigation menu, then click “Spend Points.”

 

  1. Choose the "Virtual Prepaid Cards" option.

  2. Enter the desired card value. (Remember to check the stated minimum and maximum amounts.)

  3. Click "Add to Cart."

  4. Once you're ready click "Checkout" in the shopping cart view. 

  5. Review your contact info. Then, click "Review Order."

  6. Look over the order summary then click "Submit Order."

     

Once your Virtual Prepaid Card redemption order is submitted, a redemption link will be sent to the email address you provided. You can also find this link in your Awardco account under "My Account," then the "Orders" tab. Select "Get Activation Link." This link remains active for six months and must be used to activate your card before it expires. For instructions on activating your Virtual Prepaid Card for purchases, please see the article "Activating Your Virtual Prepaid Card."
 

 

If you have any questions, please contact our Awardco Support Team.

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