If your plans change, the last thing you want is your hotel room go to waste! In this article we will cover cancelling hotel reservations and sending Awardco confirmation of that cancellation to receive the points back into your account.
Quick Fix
Follow cancellation instructions in your confirmation email from Priceline >
Forward cancellation confirmation email from Priceline to support@awardco.com >
An Awardco representative will place the points back into your account after
confirming cancellation with Priceline
Step by Step Instructions
Because hotel reservations go through Priceline's reservation system, you will need to cancel your hotel room by following the instructions you received in your original confirmation email from Priceline. Please be aware that there are some instances where you will be unable to cancel your reservation. As there is no guarantee that your reservation will be eligible for cancellation, contacting a Priceline representative as soon as you can is your best course of action in this situation.
Once you have cancelled the reservation with Priceline, you will receive an email confirming this cancellation.
Forward the email from Priceline confirming your cancellation to support@awardco.com. An Awardco support agent will confirm the cancellation and return your points to your account.
If you encounter any issues during the cancellation process, feel free to reach out to Awardco support.
If you have any questions, please contact our Awardco Support Team.