Managers, of course, require more visibility into the members of their teams. For that reason, this article will help you learn about the additional features of the Awardco platform that are available to you as a manager or executive.
For the visibility and experience that all users will experience, managers and individual employees alike, see our Getting Started: For Employees article ; it will run through actions such as logging in, recognizing, and redeeming points. Managers should use both articles to quickly get up to speed.
Access the Admin Panel
To access this panel, follow these steps:
- Navigate to your company recognition page, usually "yourcompany.awardco.com"
- Use your credentials to sign in, either sent in email or through SSO
- Click on the “Admin” button in the top right corner, just below your name and account info.
View Dashboards
The first page you will be brought to on the Admin panel is the Dashboard. This page gives you some quick information about your team or about the entire organization. The dashboard view most likely will vary based on your role (see Role-Based Dashboards support article).
View and Edit Users
Depending how your platform is configured, you may also be able to view and edit users in your hierarchy. If you, as a manager, are granted this availability you should see the “Users” tab upon selecting the Admin button on the homepage.
To view and/or edit a user’s account information, you can simply click on the user’s name and make any desired edits. *However, it is important to note that any changes made to their information here will likely be overwritten the next time your company sends a new version of your user file. Therefore, we generally discourage you from making changes here, and suggest that you make any updates on your HRIS system itself.
You can also archive or restore users on this tab, although we also generally discourage this, as future user file transfers may overwrite any changes you make, and therefore the user file should be treated as the main source of truth for your user database.
View Queues
If your organization is utilizing Awardco’s MemoryBook feature, the “Queues” tab of the Admin panel will allow you to view any pending or completed MemoryBooks for your team or organization.
Here, you will be able to see the upcoming anniversary awards for your direct reports, the number of people who have been invited to submit a comment, the number of people who have submitted a comment, and (when expanded) what was said in the teammate comment. If needed, you have the ability to resend the email invitation should the user lose or delete the original invitation email.
View Reports
The final tab on the Admin panel is the “Reports” tab, which allows you to view reports regarding members of your team or organization.
See our “Platform Reports Overview” article for detailed information and help on utilizing these reports.
Manage Budgets
In rare cases, you may also be able to edit budget settings and balances. If your company has designated you as an “Owner/Manager” of one or more budgets, the “Budgets” tab will also display on the Admin panel. You can learn more about managing budgets here.
If you have any questions, please contact our Awardco Support Team.