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The Recognition Digest: How to Configure and Manage

Updated

The Recognition Digest is designed to help employees stay informed about recognition activity within specific groups without receiving a constant stream of individual email notifications. This weekly summary email reduces notification clutter while ensuring key activities aren't missed, making it especially beneficial for users in large organizations. This article will guide you through the administrative steps required to configure the digest's available options and explain how employees subscribe to receive it.

  1. What is the Recognition Digest?
  2. How to Configure (Admin Setup)
  3. How Employees Subscribe to the Digest (User Experience)

What is the Recognition Digest?

The Recognition Digest is a weekly summary email that consolidates all recognitions received by a selected group of people from the previous seven days.

Here are the key details and what the email provides:

  • Delivery: The digest is delivered via email only.
  • Cadence & Time: It is sent every Friday morning at 7:00 AM Eastern Time (ET).
  • Time Frame: It covers activity from the previous seven full days (e.g., from Friday at 7:01 AM to the following Friday at 7:00 AM ET).
  • Content: The email contains a summary of recognitions received by others in the group you're subscribed to. It does not include recognitions you received.
  • Private Recognitions: Private recognitions are included in a separate, distinct total within the email.

 

  • Email Format: The email provides a clean, simple overview with a:
    • Total Count of all recognitions for the week.
    • Recognition List detailing each recognition.
    • Deep Link for each entry, allowing the user to click directly into the platform to view the full details
       

 

How to Configure (Admin Setup)

As an admin, you determine the subscription options—or Visibility Options—available to your users for the Recognition Digest. If no options are configured, users will not be able to subscribe to the digest.

Step-by-Step Configuration

  1. On the homepage, select the Admin button at the bottom of the left navigation menu.
  2. In the left navigation menu, click Platform.
  3. Click Notifications, then “Notification Settings”.
  4. Open the "Recognition" category and scroll down to the Recognition Digest notification option.
  5. Select the Recognition Digest visibility options you want to make available to your organization:
    • None
    • Direct Reports
    • Team
    • My Circle
    • Everyone
    • Custom (Based on specific metadata tags)
  6. Click Save Preferences.
  7. Next, determine if the Recognition Digest should be enabled by default by selecting the checkbox to the right of the Recognition Digest option under the Email column. Options include:
    • Default Off: Users will not automatically receive the Recognition Digest but can opt in.
    • Default On: Users will automatically receive the Recognition Digest but can opt out.
    • Locked Off: Users will not automatically receive the Recognition Digest and cannot opt in.
    • Locked On: Users will automatically receive the Recognition Digest and cannot opt out.
  8. Click Save Changes at the bottom of the page.

 

How Employees Subscribe to the Digest (User Experience)

Once you've configured the visibility options, employees can subscribe to the digest via their notification settings.

  1. Log in to their account.
  2. Click their Profile Picture (or name) in the top navigation.
  3. Select My Profile > Settings > Notifications.
  4. Under the Email column and Recognition Digest row, they will:
    • Check the box to enable the email digest.
    • Use the dropdown menu to select the group (e.g., Team, My Circle, Everyone) for which they want to receive the weekly summary.
  5. Click Save Changes.

 

If you have any questions, please contact Awardco Admin Support.

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