Printed MemoryBooks: Transforming Digital Memories into Tangible Moments

Printed MemoryBooks are a high-quality, custom printing service that transforms your digital employee anniversary and recognition MemoryBooks into tangible, lasting keepsakes for your recipients. This service provides significant value by turning peer-submitted well wishes and cherished memories into a physical memento, dramatically increasing the perceived value and impact of your service award program. This article will guide you through the product specifications, the client's design and fulfillment journey, frequently asked questions, and the best practices for optimal results.

1. Product Overview and Features
   • Key Features and Specifications
   • Customization and Program Parameters
2. The Journey to Your Printed Memorybook
   • Process Steps & Timeline
3. FAQ
4. Content Best Practices
5. Support

Product Overview and Features

A Printed MemoryBook offers a tangible, keepsake version of the recognition received on your platform.

Key Features and Specifications

Note: The size and cover types are standard. The choice is exclusively between the soft cover and hard cover options.

Shipping: We offer domestic and international shipping. Shipping costs will be calculated based on your location and chosen method.

Customization and Program Parameters

You have the flexibility to determine the eligibility for a printed book and the desired shipping cadence (e.g., weekly, monthly, quarterly). Clients often use Printed MemoryBooks for:

• Service Awards/Anniversaries shipped on a recurring schedule.
• Retirement celebrations.
• Annual prints for year-end or banquet celebrations.

The Journey to Your Printed Book

The process, managed by our Corporate Gifting Fulfillment team, is designed to ensure a professional and high-quality product.

Process Steps and Timeline

1. Order Form Completion: Your organization will sign an agreement for the service.
2. Design & Creation: You can design the book and upload content directly to the platform, or our Corporate Gifting team can provide graphic design support. If a digital MemoryBook is already in use, we will review the design for print readiness and suggest any necessary edits.
3. Design Approval: You will approve the digital proof of the book's design.
4. Order Management: Orders are created based on the eligibility and shipping schedule agreed upon in your program.
5. Production: The book is printed, bound, and undergoes a quality check. This typically takes 7–10 days.
6. Shipping: The book is packaged and shipped.
   • US Shipping: 3–5 business days (estimated)
   • International Shipping: 1–2 weeks (estimated)
7. Invoicing: You will be invoiced according to the terms of your program.

Important Note: Production and shipping times are estimates and may vary, especially during peak seasons (e.g., holidays). We recommend an estimated 4–6 week timeline from agreement to program launch.

Shipping Flexibility: We can ship books directly to the individual employee's address or to a centralized office location.

FAQ

• Q: How many pages come in a book? 
  • A: The total page count depends on the number of teammate comments (recognitions) and the number of static "filler" pages you include.
    • We encourage you to include static company content (like a message from leadership or company values) to ensure the book has substance, even if there are few teammate comments.
    • We recommend aiming for a total of at least 20 pages (including the front cover) for the best experience.
• Q: What if no one comments on a MemoryBook? Will it still be generated?
  • A: Yes, a book would still be generated. This is why we strongly recommend having static company content, such as a message from Leadership, included in the template pages.
• Q: Are there any Minimum Order Quantities (MOQs)?
  • A: No, a client may order as few as one book at a time.
• Q: What if my book arrives damaged or has a printing error? 
  • A: If your book arrives damaged or contains a manufacturing defect, please contact us immediately with a photo of the issue. We will happily arrange for a reprint at no cost to you.
• Q: Why do the colors on my printed book look slightly different than on my screen?
  • A: Colors on a computer screen are backlit, which can make them appear brighter than printed colors. We can provide a printed sample at no additional cost if you'd like to verify color accuracy beforehand.

Content Best Practices

1. Image Quality is Critical 
   • Always use high-resolution images for your MemoryBooks. Low-resolution photos may appear blurry or pixelated when printed. It is recommended to use images with a minimum of 300 DPI (Dots Per Inch) at their actual printed size (8.5×8.5 inches). Furthermore, it is advised to use the .jpeg file format instead of .png.
2. Proofread All Text 
   • The customer is entirely responsible for proofreading all text, including messages and text on images. The printing system will print exactly what is submitted, so it is crucial to check all spelling and grammar before approval.
3. Set Expectations for Color Accuracy 
   • Explain to users that colors on a screen (which is backlit) may appear slightly different from the printed colors. If you are concerned about color matching, you can request a printed sample at no additional cost.
4. Ensure Sufficient Content 
   • To create a book with substance, especially in cases where few teammate comments are submitted, you should utilize static company content. This can include messages from organizational Leadership, company values, or organization history. It is recommended to have at least 20 pages of content (including the front cover) for the best experience. The Corporate Gifting team can help design about 16 static pages of content at no additional cost if needed.

Support

For questions about getting started with physical MemoryBooks, reach out to your TCSM or CSM; they’ll put you in touch with our Corporate Gifting team.

For day-to-day support regarding your Printed MemoryBooks program, your Corporate Gifting Fulfillment Account Manager (CG FAM) will be your main point of contact. 

If you have any questions, please contact Awardco Admin Support.