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Leveraging Awardco Intelligence in Award Networks

Updated

This article outlines the AI features available within specific Award Options in Awardco. By enabling Awardco Intelligence, you, as an admin, can enhance the user experience with features like improved search and review summaries. This article will detail which Award Options include AI features and provide an overview of those features.

 

To enable award options that leverage AI, reference the Managing Award Networks support article. 

 

  1. Search Enhancements (Beta)
  2. Review Summaries (Beta)
  3. Enabling Awardco Intelligence for Award Networks
  4. FAQ

 

Search Enhancements

Note: To enable search enhancements, please get in touch with your Awardco point of contact.

 

With Awardco Intelligence, the Awardco platform can provide faster, more relevant, and personalized results with every search. By using only limited inputs from the user, our AI enhances the marketplace experience.

 

Search suggestions

Awardco Intelligence provides faster, more relevant, and personalized results with every search. Limited inputs include search terms, keywords, phrases, etc. Below are the award options in which search suggestions are currently available. 

 

 

 

Search Auto Complete

Using Awardco Intelligence for auto-completing searches enhances user experience by predicting and completing queries in real-time. AI helps users find what they’re looking for more quickly with less work. Below are the award options where search auto-complete is currently available.

 

 

Review Summaries

Note: To enable review summaries, please get in touch with your Awardco point of contact.

 

Using Awardco Intelligence to summarize reviews enhances how users select award options, like hotels and experiences, by quickly highlighting key insights and pros and cons from large volumes of feedback. This saves users time and effort, allowing them to make informed decisions without reading every review. Below are the award options where review summaries are currently available.

 

 

Enabling Awardco Intelligence for Award Networks

To enable Awardco Intelligence for the marketplace experience:

  1. Log into your Awardco platform
  2. Click “Enter Admin” in the top navigation menu.
  3. Select “Marketplace,” then “Award Networks” from the left navigation menu.
  4. Click the “Global Settings” tab.
  5. Toggle the “Enable Awardco Intelligence for Marketplace Experience” option on. 
  6. Click “Save.”

 




 

FAQ

  • Q: Does Awardco use user data to train Awardco Intelligence?
    • A: No, Awardco does not use data that identifies individual users or our customer data to train our intelligence models.
  • Q: Will enabling Awardco Intelligence for Marketplace Experience automatically enable Amazon, Best Buy, Hotels, and Experiences Award Options for my platform?
    • A: No, enabling the Awardco Intelligence for Marketplace Experience setting will only enable the AI features for those Award Options if/when they are enabled for your platform. 
  • Q: What happens when I disable the Awardco Intelligence for Marketplace Experience?
    • A: Disabling this global setting will remove all the AI features above from the corresponding Award Options. The Award Options will remain enabled.






 

If you have any questions, please contact Awardco Admin Support.

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