This article will guide admins on how to enable the "Share the Good" feature for their users, allowing them to easily share their recognitions and redemptions externally.
What is "Share the Good"?
"Share the Good" empowers users to publicly share their positive experiences from our recognition platform. By adding a simple "Share" button to received recognitions and redeemed items, users can generate unique links. When shared on social media, messaging apps, or email, these links direct viewers to a landing page displaying a visually appealing preview of the achievement or reward.
How to Enable "Share the Good"
Follow these steps to configure the "Share the Good" feature for your users:
- Log in to your recognition platform.
- On the homepage, select the Admin button at the bottom of the left navigation menu.
- From the left navigation menu, click “Customize” and then "Share the Good."
- Click “Configure Share the Good.”
- Toggle the desired settings:
- MemoryBook Sharing: Allow users to share their MemoryBooks outside of your recognition platform.
- Awardco Intelligence Content Review: Automatically detects and redacts sensitive information (e.g., PII, client names, financial details) before sharing.
- Read and accept the terms.
- Click “Next.”
- Check the box next to “Allow Media Sharing.”
- Both the user uploading media and the user sharing will be required to consent before sharing.
- Select “Finish.”
FAQ
- Can I control which user groups have access to this feature?
- Currently, no. Granular control over user access may be available in future iterations. Details will be provided in subsequent updates.
- Will users be able to share all types of recognitions and redemptions?
- Currently, only public recognitions and most redeemed items (excluding A-Pay redemptions and multiple items in one transaction) can be shared.
- Can admins see what users are sharing?
- No, this feature focuses on empowering users to share their own positive experiences. Administrators will not have direct visibility into individual shares.
- Will there be reporting on the usage of this feature?
- Not currently. We will evaluate the need for reporting on feature usage based on user adoption and feedback.
- If “Awardco Intelligence Content Review” is enabled, what will the end user experience look like?
- Once a user clicks share, Awardco Intelligence will review the recognition text for potentially confidential information.
- If flagged: It will make subtle edits to the recognition text so that it can still be shared publicly.
- If cleared: The user will check a “Sensitive Information Acknowledgement” checkbox confirming the recognition contains no sensitive information.
- Once a user clicks share, Awardco Intelligence will review the recognition text for potentially confidential information.
If you have any questions, please contact Awardco Admin Support.