AwardCodes

Employee recognition is crucial, yet nearly 80% of the workforce isn’t regularly at a desk. This means that digital recognition tools alone may not effectively reach these offline employees. AwardCodes addresses this challenge by enhancing the recognition you’re already providing. AwardCodes are customizable codes designed to boost your employee recognition efforts. You can give AwardCodes to any employee for any reason. When employees scan the code, they are taken directly to their reward platform, with points automatically deposited into their account. It’s the perfect blend of offline recognition and powerful technology.

Once AwardCodes are configured and being used in your organization, refer AwardCode recipients to this user-facing article for instructions on how to claim their points. This AwardCodes one-sheet is also available for your reference.

Note: AwardCodes are currently only available for employees in the United States.

1. Accessing the AwardCodes Tool
2. Creating an Order
3. Design
4. Quantity
5. Shipping
6. Final Review
7. Managing Orders
8. Checking an AwardCodes Status
9. AwardCode Best Practices

Accessing the AwardCodes tool

To use the tool that creates AwardCodes:

1. Select the Admin button at the bottom of the left navigation menu.
2. From the left navigation menu, click “Recognition,” “Programs,” and then "Awardcodes."

This page provides information on all AwardCode orders. For further details on key features, click the Details tab.

 

Creating and Managing an Order

Design

1. Select the Create Order button.
2. Title the order (100-character limit).

3. Upload an image for the front of the AwardCode card (recommended size: 1125 x 675 pixels). Use the following guidelines for exact measurements:
    

   
    

4. Customize the back of the card:
   • Decide if the card amount should display.
   • Display your logo or upload a new one (recommended size: at least 100 x 33 pixels).
   • Enter a message (100-character limit). Note: If you use the full 100-character limit, the last word of your message may be cut off on the printed card. It is recommended to keep your message slightly under the limit to ensure full visibility.
   • Set an expiration date for the card. After this date, unclaimed points return to the company account (see funding and Points Sidebar Summary support article). 
   • Select the language of the card
5. Customize the message shown on the feed when a code is claimed.
   • Upload a banner image for the recognition feed (recommended size: 1200 x 300 pixels, minimum size: 600 x 150 pixels).
   • Choose the user who will issue the AwardCode and points (recipient’s supervisor, platform bot user, or a selected user).
   • Enter the recognition text for the feed (500-character limit).
   • Determine the feed’s visibility setting. Public posts are visible company-wide, though point amounts remain hidden.
6. Review the preview and click Next.
   
    

Quantity

1. Enter the number of cards and points per card.
   • Click Add Cards to include multiple denominations. 
2. Select the Award Network i.e. the network of redemption options in which AwardCodes points can be spent. Click the View Award Networks link to be brought to Award Network settings. 
3. Choose the budget for AwardCode points. Click the View Budgets link to make adjustments in the Budgets tab. 
   • If the selected budget lacks sufficient points, a “Budget Low” warning will appear. Add points in the Budgets tab to proceed.
4. Choose the delivery method:
   • Print & Ship: Displays total printing cost (an invoice will be sent after order placement).
   • Digital Download: Creates a PDF with print-ready AwardCodes.
5. When ready, click Next.

Shipping

1. This section is only applicable if the “Print & Ship” option was selected as the delivery method in the Quantity tab.
   • Enter the following information for the recipient of the AwardCode physical order:
   • Recipient’s Full name
   • Company
   • Address Line 1
   • Address Line 2
   • City 
   • State/Providence/Region
   • Zip/Postal Code
   • Country (currently only available in the US) 
2. Select a shipping option. Options are:
   • Standard (5-7 business days)
   • Two-Day (Order must be placed before 10 am MST on a business day)
   • Overnight (Order must be placed before 10 am MST on a business day)
3. Once finished, click Next.

Final Review

Review your order for accuracy. If printed AwardCodes are included, confirm the invoice for printing and shipping costs. Click Place Order to complete the process or Add Another Card Set to work on adding a card set to your order.

You’ll receive an email with a download link for your AwardCodes PDF once processing is finished. For physical card orders, get in touch with your Awardco point of contact for order tracking information.

Managing Orders

The main AwardCodes page displays all orders with details such as the front image, internal order number, order name, type, placement date, order placer, claimed card count, expiration date, and order status.

To manage an order, click the three-dot icon to:

• Reorder
• View order details
• Deactivate the order
• Edit the order name
• Download a print-ready PDF of AwardCodes
• Download QR codes only

Checking an AwardCodes Status

1. To find out if an AwardCode in a placed order has been claimed:
2. Click on the “Card Lookup” tab on the main AwardCodes program page.
3. Search by order name, code, status, points, or use the dropdown to filter by user name to see codes they’ve claimed. 
   • Each line includes the AwardCode’s front image, order name, code, points, claimer’s name, claim date, expiration date, and status (Claimable, Claimed, or Inactive).
4. Use the three-dot icon for additional options like deactivating a code or copying its claim URL.

AwardCode Best Practices

To make the most of AwardCodes in your organization, consider these best practices:

• Create a specific budget for AwardCode points to streamline tracking and reporting.
• Hand out AwardCodes to ensure offline employees feel appreciated, especially those in the field, on the front lines, or in roles without consistent computer access.
• Use AwardCodes for rewards in contests or as incentives, letting recipients choose rewards that matter to them.
• Welcome new employees with an AwardCode, letting them redeem points for a choice of swag or experiences.
• Physical recognition helps employees feel more connected to the company, especially in roles that might otherwise feel isolated from corporate celebrations.
• Use the “Card Lookup” tab to monitor AwardCode claims, ensuring points are used effectively and budgets stay on track.

If you have any questions, please contact Awardco Admin Support.